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We need hardly tell you that touch screen issues are extremely dispiriting and that they always occur at the worst possible time. However, if your HID-compliant touch screen is missing, there is no need to despair: we know how to fix compliant touch screen not showing in Windows 7, 8, and 10. Just follow the instructions below to resolve your problem:

Show hidden devices

First and foremost, let’s make sure your HID-compliant touch screen is not hidden. Here is what you should do to unveil your hidden devices:

1. Invoke the Run app: for this, simultaneously press the Windows logo key and the R letter key on your keyboard.
2. Into the Run search bar, type in the following: devmgmt.msc.
3. Now press Enter or click OK to proceed.
4. Once you are in Device Manager, navigate to the View tab and click on it.
5. From the drop-down menu, select the Show hidden devices option.
6. Then proceed to the Action tab and click the Scan for hardware changes option.

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Finally, you should move to Human Interface Devices, expand it, and check if you can see your HID-compliant touch screen in this section now.

The package supports Windows 10 Fall Creators Update.More details: Intel Serial IO Driver This package contains the driver for Intel Serial IO and is supported on Alienware, Inspiron, Latitude, OptiPlex, Precision, Vostro, and XPS systems that run the Windows 10 (64-bit) operating system. Browse to the folder where you extracted the driver and click Ok About TouchPad Driver: Windows operating systems automatically apply a generic driver that allows users to benefit from basic touch functions; however, advanced features will not be available until the proper files are installed.

Make use of Hardware and Devices Troubleshooter

Microsoft’s Hardware and Devices Troubleshooter may prove the most efficient means of getting your HID-compliant touch screen back on track, so it is a wise idea to call upon the tool in question and let it do its job.

Here is how to use Hardware and Devices Troubleshooter in Windows 10:

1. Press the Windows logo key and the S key simultaneously to run the Search app.
2. Into the Search bar, input ‘troubleshoot’ (without quotes) and press Enter to proceed.
3. From the list of results, select the Troubleshoot option.
4. In the right-pane menu, select Hardware and Devices.
5. Move down to the Run the troubleshooter button and click it.
6. Click Next to continue.
7. Follow the instructions you see on the screen.

And that is what you should do to utilize Hardware and Devices Troubleshooter in Windows 8 or 7:

1. Open your Start menu, locate the Search bar and type “troubleshoot” (no quotes).
2. Press Enter to proceed.
3. Select Troubleshooting from the list of search results.
4. Move down to Hardware and Sound.
5. Click Configure a device.
6. Click Next to proceed with your Troubleshooting.

When you see the on-screen instructions, do as you are told to ensure that no stone is left unturned in your quest.

When the troubleshooting process is over, open Device Manager and see if your HID-compliant touch screen is back.

Update your HID-Compliant Touch Screen driver

We never cease to repeat that keeping one’s drivers up to date is a must. Otherwise, your system cannot work the way it is supposed to. That is why it is time to check if you are using an updated HID-compliant touch screen driver – the thing is, your headache might stem from the driver in view being antiquated or missing.

There is absolutely no need to take a long hard look at all the options available: actually, in a scenario like yours, you can either search for the driver software you need yourself or recruit a dedicated piece of software to get things done. Let’s examine both these methods in more detail in order to make the best possible choice.

Frankly, updating your driver manually is of dubious benefit to you. Although there is a chance you can find what you need, the process is ridiculously time-consuming. On top of that, you may end up downloading and installing the wrong driver, thus putting your system in harm’s way. As such, we are convinced the game is not worth the candle. However, if you wish to utilize this method, you are free to do so. Just make sure you know exactly what you are looking for and where to find it.

The second option implies automating the process with the help of a special tool. We are sure this is the easiest as well as the safest way to set things right. These days such products are widely available on the market. For instance, you can opt for Auslogics Driver Updater: this program is equipped to do the job of fixing your drivers efficiently and accurately, and there is even more to it – you can have all your drivers updated at one go.

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After updating your HID-compliant touch screen driver, check if your problem has gone.

We hope our tips have proved useful in fixing your HID-compliant touch screen. If you need extra assistance in resolving your problem or have any suggestions regarding the issue, you are welcome to state that in the comment section below. We are always here to help you!

Drivers and data for HID-compliant touch screen (HID MSSL1680&COL01), as made by unknown. Following on from the instructions above, with Device Manager still open, right click the HID-compliant touch screen and select Update Driver Software. You’ll want to Search automatically for updated driver software.

Latest download for HID-compliant Touch Screen driver. Improve your pc peformance with this new update. HID Compliant Touch Screen Driver & Windows 10 Oh, how I wish I still had 8.1 One made the migration fine and on the other one, the Touch Screen quit working and hasn't worked since. Home » HID-compliant touch screen Use the links on this page to download the latest version of HID-compliant touch screen drivers. All drivers available for download have been scanned by antivirus program. Drivers and Downloads * Type Device onto search box, expand Human Interface Devices. At the device manager taskbar, click Action, and then Scan For Hardware Changes. I did go to the DELL SUPPORT ASSISTANCE program and ask for the HID COMPLIANT TOUCH SCREEN update, which it did download and then I looked in the device manager to see if it. Intel has officially introduced its new motherboard codenamed DX79SR. According to the company's developers, this board is the most functional one among all models ever released by Intel.

Hi Shane,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This problem may appear due to “ghost devices drivers” present in the computer. Ghost devices are the previously installed devices which are not connected but the drivers for that device is still present in the computer and sometimes shows in the devices list.

Let's try to troubleshoot to fix the touch screen issue.

I would suggest you to follow the methods given below and check.

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Method 1: Use the hardware troubleshooter to fix the issue.

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

1. Connect the devices to the computer.
2. Press Windows + W key on the keyboard
3. Type troubleshooting in the search tab and press Enter.
4. Click View all on left panel.

Click Hardware and devices, new window will popup

Let’s follow the steps blow to show remove these ghost devices and check if that solves the problem.

Method 2: Update touch adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

1. At the Start screen, type Windows Update.
2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

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Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the touch drivers.

1. Press Windows + X key on the keyboard.
2. Go to device manager.
3. Right-click your touch device.
4. Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Method 3: To get rid of unwanted drivers, devices, or services, use the following steps:

1. Press Windows + X key on the keyboard

2. Click on Command Prompt (Run as admin).

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3. At the command prompt, type in set devmgr_show_nonpresent_devices=1 and press Enter. (Note that nothing seems to happen. This is expected. You are actually setting an environment variable which is going to help you to see hidden devices.)

4. On the next command prompt line, type devmgmt.msc and press Enter. This will launch the Windows Device Manager Console.

5. In the Device Manager Console, from the View menu, select Show Hidden Devices.

As you expand the different drivers and devices in the device manager, you will see not only the items that Windows currently detects as installed on your PC; but you will also see drivers, devices, and services which have been loaded in the past but were not uninstalled or are not currently started. You can find your offending device, right-click, and choose uninstall to remove it from the system completely.

Note that ghost devices, drivers, and services are “grayed” out, but that does not necessarily mean that you should delete all of them. Only remove items you know you do not need. Be careful that you do not change too many devices.

Let us know if you need further assistance. We will be glad to help you further.

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